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Callisto are the largest provider of regulated data flow management to energy suppliers, providing industry regulated accredited services.

Callisto manage in excess of 46 million records across a range of services, providing industry expertise and data insight for more than 30 clients, ensuring data security is at the core of all operations. Callisto ensures the integrity and security of customer information by designing security into all systems and processes. 

This is further supported through the use of secure data centres. Callisto's data management services are delivered with a comprehensive quality assurance commitment. Business management processes are certified to ISO 9001 and information security management systems are certified to ISO 27001 providing complete security assurance.

Data Collection and Aggregation

  • Change of Supplier 
  • Read processing
  • Exception handling
  • Managing meter exchanges
  • Compliance with the settlement requirements
  • Operating the latest Balancing & Settlement Code Company (BSC Co) version of NHHDA software
  • Providing views of data to our customers with an intuitive query management system

Meter Operations

  • Manage industry flows for over 5.8 million meter assets
  • Bespoke meter operator system
  • Ensuring suppliers customers are billed correctly

Data Flow Management

  • Exception management
  • Reporting
  • Processing of job completion data from third party meter installer

Smart Data Retrieval

  • Management of advanced meters
  • Checking meter communications via back-office functions
  • 250,000 and 500,000 business meters are read

A selection of our clients: